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Personal contact is vital – dBTechnologies Deutschland expands service team
Germany – dBTechnologies Deutschland GmbH, based in Cologne, is expanding its service team by two additional employees working in the after-sales service department. dBTechnologies Deutschland GmbH supports customers of the RCF and dBTechnologies brands in Germany, Austria and the Benelux countries. Offering qualified service for the complete product portfolio has always been the company’s recipe for success.
Nadine Dohmen and Rene Lohmar join the dBTechnologies Deutschland team as service managers to offer customers even more flexibility and to meet the increased demand for the products. Both have many years of experience in direct customer contact and service and serve now as personal connections to the customers. Direct contact, short communication channels and on-site help are key factors of the service strategy pursued by the company. dBTechnologies Deutschland GmbH is once again investing in its service team to fulfil this promise even better.
Products of dBTechnologies and RCF impress with their outstanding quality and reliability. To offer perfect service for the customers is a further aspect of the companies’ success story. The employees at dBTechnologies Deutschland know how important it is to be able to fall back on a competent and fast acting service team that can be reached directly and without a waiting loop when working in the live business.
dBTechnologies offers just more: direct contact persons in the service department, quick help and a workshop that carries out repairs on site in Cologne. Over the years, dBTechnologies Deutschland is locking back to very high customer satisfaction values. To even improve these, users of RCF and dBTechnologies equipment now have additional service staff at their disposal.
5th July 2019
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