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Updates to ETC and High End Systems Warranty Statements

Updates to ETC and High End Systems Warranty Statements

In order to ensure customers are supported with the highest level of service across the globe, ETC and High End Systems are modifying their warranty statements by requiring an ETC or High End Systems international warranty provision to be obtained, in advance, for products that are purchased by a dealer in North and South America and subsequently forwarded outside of the Americas. Failure to do this will void the product’s warranty.

When reselling products outside North and South America, customers must purchase this provision prior to the product’s initial shipment from ETC or High End Systems. To receive a quote for an ETC or High End Systems Warranty Provision, please reach out to a regional sales team.

ETC and HES appreciate assistance in improving their co-ordination of these global transactions.

For convenience, here are copies of the updated statement in ETC’s and HES’s warranty, terms and conditions:

For dealers located in North and South America: ETC manufactured products forwarded outside of North and South America will immediately void this warranty unless the dealer has obtained an additional ETC international warranty provision for the specific product prior to the product’s initial shipment from ETC. ETC is not obligated to provide an ETC international warranty provision. Please contact ETC to inquire and purchase an ETC international warranty provision.

For dealers located in North and South America: High End Systems manufactured products forwarded outside of North and South America will immediately void this warranty unless the dealer has obtained an additional Hight End international warranty provision for the specific product prior to the product’s initial shipment from High End Systems. High End Systems is not obligated to provide a High End international warranty provision. Please contact High End Systems to inquire and purchase a High End international warranty provision.

31st July 2020

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